For any local business, reviews are the #1 ranking factor and the #1 conversion driver. They are also the most ignored asset in most operations.
Ask Right After the Win
The right time to ask for a review is the moment the customer is happiest — usually the same day a job is completed. Automate the ask via SMS within 30 minutes of completion and watch your response rate triple.
Sentiment-Gate the Funnel
Send a quick "how did we do?" first. Promoters get directed to Google. Detractors get a private feedback form. Your public profile stays high while your operations team gets the insight they need.
Reply to Every One
AI-assisted replies on every review — positive or negative — signal to both Google and prospects that you care. It compounds slowly, then suddenly.
Take Action
Ready to apply this in your business?
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